Policies


Delivery Policy

  • All orders are shipped via United States Postal Service.
  • All orders will be shipped within 5 business days of order.
  • Order shipments limited to the United States only.

Return Policy

  • Merchandise must be returned in original condition within 30 days of receipt for exchange / refund.
  • Customer is responsible for return postage.

Privacy Policy

Contents:

  1. Commitment to Privacy
  2. Information Collected
  3. Uses of Information
  4. Children's Privacy
  5. Data Security
  6. Access and Data Correction
  7. Contact Information

Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Information Collected:
The types of personal information we collect include all the information entered on the Order Form pages: shipping and billing name and address, email address, phone number and credit card information. We collect this information from you using the Authorize.net secure order services.

Uses of Information:
We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to provide services where the outside party is acting on our behalf and has no independent right to use the information we provide (i.e. a third party shipping or customer support center).

We use aggregate information to better design our website and to share with potential business partners. For example, we may tell a potential partner that X number of individuals visited a certain area on our website, or that Y number of people from a certain zip code purchased certain items, but we would not disclose anything that could be used to identify those individuals.

We may contact you from time to time regarding your order status or about products or specials that we think you may be interested in. If you do not wish to receive these notifications, we will honor your request not to send them to you.

We use return email addresses from your email correspondence to us to answer the email we receive. Such addresses from your correspondence are not used for any other purpose and are not shared with outside parties.

Finally, we do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without providing you an opportunity to tell us not to allow such unrelated uses.

Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information from our online store from those we actually know are under the age of 13.

Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Authorize.net uses secure servers to protect all of your personal information including your name, address and credit card information. The Authorize.net purchase process uses industry-standard SSL encryption to ensure the privacy and security of your information. (Please remember that no data transmission over the Internet, or by other means, can be guaranteed to be 100% secure.)

Access and Data Correction:
You can access and correct your order and contact information by contacting us.

Contact Information
Should you have other questions or concerns about our privacy policy, please contact us directly. Our contact information can be found by selecting the CONTACT menu item in the left hand column.


Last updated: 6 July 2010 Copyright 2009-2010 Figure Eight Brewing LLC,
All rights reservered.